Terms and Conditions : Student (18+)/Parent/Guardian

Last updated on 05 July 2023

These terms and conditions (“Agreement”) outline the contractual agreement between the student (18+ )/parent/guardian (“Client”) and Victors Home Tutors (“VHT”) for the provision of tutoring services. By hiring a home tutor from VHT, the Client agrees to the following terms and conditions:

  1. Tutor Selection and Engagement: 
    1. VHT will endeavour to match the Client’s requirements with a suitable tutor based on subject expertise, availability, and location. 
    2. The Client has the right to request a change of tutor if the assigned tutor does not meet their expectations. VHT will make reasonable efforts to accommodate such requests.
  2. Tutoring Sessions: 
    1. The Client agrees to provide a suitable and conducive learning environment for tutoring sessions. 
    2. The Client is responsible for scheduling tutoring sessions directly with the assigned tutor and ensuring the tutor’s access to the necessary learning materials.
    3. Any changes to the scheduled tutoring sessions should be communicated and agreed upon by both parties in advance.
  3. Fees and Payments: 
    1. Monthly Payment Cycle: The payment should be made on the same date as the first tutoring session in the subsequent calendar month. It is important to note that the number of days in a month may vary depending on the calendar month and year. The payment cycle will be adjusted accordingly, accounting for months with 30, 31, 29 (leap year), or 28 days.
    2. For the first month, the Client agrees to pay the fee directly to VHT at the end of first month. Subsequent fees will be paid directly to the tutor at the end of each month. 
    3. Non-Compliance: If the payment terms outlined above are not followed, VHT shall not be held responsible for any consequences, disruptions, or issues arising from non-payment, delayed payment, or failure to pay the tutor directly.
    4. Fee Disputes: Any disputes or disagreements regarding fees or payments should be resolved directly between the Client and the tutor. VHT shall not be responsible for mediating or arbitrating fee-related disagreements.
    5. Cancellation & Refund: In the event of cancellation or termination of the tutoring services, the payment made for the first month to VHT is non-refundable, and any further fees or refunds should be discussed and arranged directly with the tutor.
  4. Responsibilities: 
  1. The Client acknowledges that the tutor is responsible for providing academic guidance and support in the agreed subject(s) and level. 
  2. The Client is responsible for ensuring that the tutor is adequately informed about the student’s specific learning needs, goals, and any relevant health or educational conditions. 
  3. The Client is responsible for the student’s punctuality and preparedness for each tutoring session, ensuring completion of assigned tasks and active participation.
  4. While VHT endeavours to provide quality tutoring services, we shall not be held liable for any issues arising from the direct tutoring relationship between you and the tutor, including but not limited to the tutor’s performance, scheduling conflicts, or any disputes that may arise.
  1. Confidentiality: 
    1. Both the Client and the tutor agree to maintain the confidentiality of any personal, educational, or sensitive information shared during the tutoring sessions. 
    2. VHT will also maintain confidentiality in handling the Client’s personal information, ensuring compliance with applicable data protection laws.
  2. Termination: 
    1. The Client has the right to terminate the tutoring services by providing reasonable notice to VHT and the assigned tutor. 
    2. In the event of unsatisfactory performance, misconduct, or breach of the tutoring agreement by either party, the other party has the right to terminate the tutoring services immediately.
    3. If the Client terminates the tutoring services, the Client agrees to pay any outstanding dues directly to the tutor for the services provided up to the termination date.
    4. In the event of termination initiated by the tutor, the payment of dues toward the tutor and any arising disputes shall be handled directly between the Client and the tutor. VHT assumes no role or responsibility in such matters.
  3. Fresh Tutor Request: 
    1. In case of termination by the Client or the tutor, the Client can initiate a fresh request for a tutor with VHT at any time, subject to tutor availability.
  4. Liability: 
    1. VHT endeavours to select highly qualified and experienced tutors. However, the Client acknowledges that the tutor’s performance and results are influenced by various factors, including the student’s commitment and effort. 
    2. VHT will not be held liable for any direct or indirect damages, losses, or injuries arising from the tutoring services provided by the assigned tutor.
  5. Dispute Resolution: 
    1. In the event of any disputes or disagreements, the Client agrees to resolve the issue directly with the tutor. VHT assumes no responsibility for resolving disputes between the Client and the tutor.
  6. Indemnification:
    1. By continuing with the tutoring services, the Client agree to indemnify and hold VHT, its employees, agents, and representatives harmless from any claims, liabilities, damages, or losses arising from the tutoring services provided by the tutor.
  7. Governing Law and Jurisdiction: 
    1. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where VHT operates.

By hiring a home tutor from Victors Home Tutors, the Client acknowledges and agrees to abide by these terms and conditions. These terms and conditions supersede any previous agreements or understandings between the parties.

If you have any questions or require clarification regarding these terms and conditions, please contact us directly.

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